Investigation report – Sun Lounge Airways

Investigation report – Sun Lounge Airways

  Introduction Investigation authorised by: Bryan Mulholland (Customer Complaints Director) Investigator: Marjorie Jones (Internal Auditor)   Date investigation began: 06/07/16 Terms of reference: Customer Complaint with regard to flight SC4576D to Majorca from London Stanstead Airport on 12/06/16.   Background to the investigation: This investigation centres around incidents that took place leading up to the…

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