W1nners’ Club Problem Page – CRM System abuse

W1nners’ Club Problem Page – CRM System abuse

  Dear Darcus, A member of staff thought it would be hilarious to alter some customer details on the company CRM system. The customer in question subsequently received an invoice for £18,450 +vat, addressed to a, “Mr Moody c*nt with a ridiculous name.” Is there any course of action to take besides sacking the mindless…

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