How to deal with difficult customers like Craig Feldspar from Malcolm in the Middle would

How to deal with difficult customers like Craig Feldspar from Malcolm in the Middle would

If you’re lucky / unfortunate (delete as appropriate) enough to work in retail, you’ll know that difficult customers are part and parcel of the daily grind. Whilst it’s too easy to immediately lose your temper and start insulting shoppers every time they annoy you, your commitment to your employer and more importantly, to paying the…

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