We are constantly trying to improve the level of service we provide, and ask that you take a minute to tell us how we are doing and what we can do to improve.
|How happy are you with the job we have just completed? (1 = delighted – 5 = very unhappy)|
|How happy are you with our overall performance since we started working with you?|
|I have given the scores above because:
I would have thought that it was quite obvious why I haven’t given you a good score for your recent external staircase installation at our property development. Most of the properties in question have been purchased off plan so we’re going to have a bit of a problem explaining to the new owners that the ‘easy access to the communal gardens,’ as stated in the sales brochure is actually a 30 foot vertical drop. Also, if any of the residents are habitual sleep walkers, the term ‘falling asleep’ could take on a whole new meaning for them.
|You could make me even happier by:|
|Placing the f*cking staircase in a position where it might actually be of some use ie. where the f*cking staircase should be!!!|
|Any other comments?|
|If the development was targeted at the ghost and ghoul demographic, the fact that you need to be able to walk through walls to use the staircase could have been classed as a unique selling point!|