We are constantly trying to improve the level of service we provide, and ask that you take a minute to tell us how we are doing and what we can do to improve.
|How happy are you with the job we have just completed? (1 = delighted – 5 = very unhappy)|
|How happy are you with our overall performance since we started working with you?|
|I have given the scores above because:|
|The wife and I are avid Game of Thrones fans so naturally, we were elated to stumble upon your new Iron Throne toilet. To be honest with you, we only came into the store to purchase a tube of bathroom sealant but when we saw your new product we decided that we had to buy one (quick word of advice: ‘Close coupled toilet inc. soft close seat and pan connector’ isn’t a great description for an Iron throne toilet. Surely something like: ‘Forged from a thousand enemy poops in the fiery fart of the dragon Balerion the Black Dread,’ would generate a few more sales). Nevertheless, when our toilet throne arrived, it turns out you hadn’t sent enough additional toilet brushes to make up the full sword headrest display as shown in the picture attached – in fact you only actually sent us one which obviously we’ll need for cleaning the toilet.|
|You could make me even happier by:|
|Sending us the outstanding toilet brushes so that we can finish our new Game of Thrones bathroom. We’ve replaced everything else in our new bathroom at a cost of several thousand pounds as a result of seeing your toilet display and would like to complete the work before the end of summer.|
|Any other comments:
The mother-in-law is convinced that the Game of Thrones toilet display we saw isn’t actually a Game of Thrones toilet and that one of your staff members had actually been messing about, but you know what mother-in-laws can be like when you spend lots of money doing up the house.